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Mobile Detection
Why doesn't the camera record any motion alerts?Why are there no moving objects in the video, but frequently push alarms?Why can't my phone receive any alarm message push?
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FAQsBaby MonitorMobile Detection

Why can't my phone receive any alarm message push?

If your mobile detection is working properly but you're not receiving alarm notifications on your phone, please check the following:

  1. Message Push Settings: Verify that the "message push" feature hasn't been disabled in the app settings. Navigate to the app's notification preferences and ensure push notifications are enabled.

  2. Device Permissions: Confirm that your device hasn't restricted the necessary app permissions. Check your phone's settings to ensure the app has permission to send notifications and run in the background.

Why are there no moving objects in the video, but frequently push alarms?

How to reduce false motion detection alerts on your baby monitor camera

Image Issues

Troubleshoot image quality and display problems with your baby monitor