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Why doesn't the camera have an alarm record?Why are there no moving objects in the video, but frequently push alarms?Why is there a delay in recording?Why can't cameras capture animals or vehicles?Why can't my phone receive any alarm message push?
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FAQsBattery CameraMobile Detection

Why can't cameras capture animals or vehicles?

Configure motion detection to capture non-human objects

The default motion detection configuration prioritizes humanoid detection during both day and night. This filtering causes non-humanoid objects to be excluded from alerts.

Disabling this setting allows the camera to record animals and vehicles.

The default settings for 'motion detection' are 'daytime humanoid detection' and 'nighttime humanoid detection'. Therefore, non-humanoid alarms will be filtered, and when turned off, objects such as animals and vehicles can be captured.

Why is there a delay in recording?

Solutions for reducing recording latency

Why can't my phone receive any alarm message push?

Troubleshooting alarm notification issues