Why does the screen appear magenta?

Problem Description

Abnormal switching of the camera's night vision filter causing the screen to display in magenta color.

Solutions

1. Adjust Night Vision Mode

The app may be cycling between "Full Color Night Vision" and "Black and White Night Vision" modes at night. Try manually enabling "Full Color Mode" to stabilize the display.

2. Reset Camera Mechanics

Firmly tap the camera lens and body multiple times to potentially reset any stuck mechanical components in the infrared filter mechanism.

3. Contact Support

If the above approaches don't resolve the issue, reach out to the manufacturer's customer support team for professional assistance. The infrared filter may require service or replacement.

Problem Description

Abnormal switching of the camera's night vision filter causing the screen to display in magenta color.

Solutions

1. Adjust Night Vision Mode

The app may be cycling between "Full Color Night Vision" and "Black and White Night Vision" modes at night. Try manually enabling "Full Color Mode" to stabilize the display.

2. Reset Camera Mechanics

Firmly tap the camera lens and body multiple times to potentially reset any stuck mechanical components in the infrared filter mechanism.

3. Contact Support

If the above approaches don't resolve the issue, reach out to the manufacturer's customer support team for professional assistance. The infrared filter may require service or replacement.

Problem Description

Solutions

1. Adjust Night Vision Mode

2. Reset Camera Mechanics

3. Contact Support

Table of Contents

Why does the screen appear magenta?

Problem Description

Solutions

1. Adjust Night Vision Mode

2. Reset Camera Mechanics

3. Contact Support

Table of Contents