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Power Plug Camera
Doorbell
Battery Camera
Network Connections
Mobile Detection
Audible and Visual Alarm
Image Issues
Replay Theater
How does a camera store recordings?Does the camera support all day recording?How to choose a Micro SD card?How to modify the recording duration?What to do when the available capacity of Micro SD card is insufficient?How to obtain video files?Why does the local playback prompt without an SD card after installing a Micro SD card?Why did the Micro SD card not save any recordings?Why does the local playback prompt 'No recorded files on that day'?Attempted to format Micro SD card multiple times but still unable to record?Why does the 'Message' page only display screenshots of alarms?Why is the recording time on the 'Message' page only 6 seconds?Why is the recording timeline discontinuous/blank in the middle?How to delete local playback recordings?Can't find cloud playback video after activating 'cloud storage'?How can cloud playback videos be saved locally?How to delete cloud playback videos?
Hardware Issues
4g Camera
Baby Monitor

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FAQsBattery CameraReplay Theater

Why did the Micro SD card not save any recordings?

Troubleshoot SD card recording issues

Please verify the following:

  1. Please confirm that the micro SD card has been recognized.
  2. Please confirm the existence of alarm records on that day.

Why does the local playback prompt without an SD card after installing a Micro SD card?

Troubleshoot SD card recognition issues

Why does the local playback prompt 'No recorded files on that day'?

Find recordings on different dates