CloudEdge App DocsWhy are there no recorded files on that day?
Understanding recording availability and date selection
If you see a message indicating no recordings for a specific date, it means no alarm events were triggered that day.
Finding Available Recordings
Use the calendar feature to locate dates with available recordings:
- Open the Local Playback section
- Access the Calendar view
- Look for dates displayed in a darker shade - these indicate days with recordings
- Select a highlighted date to view those recordings
Why No Recordings?
Remember, the camera only records when alarm events are triggered:
- No motion detected = No recordings
- Detection zone not crossed = No recordings
- Camera in disarmed mode = No recordings
This is normal behavior and helps conserve battery life and storage space.