What can I do if the app frequently fails to load the video and shows an interruption?

Video interruptions can be diagnosed by checking your device's indicator lamp status:

No Power (Lamp Off)

The device is not receiving power. Carefully check:

• The power supply connection
• Whether the power supply interface is working properly

Network Issues (Red Lamp)

The indicator lamp will glow red to indicate that the camera's network has been disconnected. Check:

• The stability of your WiFi network
• Your router connection
• WiFi signal strength

Connectivity Problems (Blue Lamp)

The indicator lamp will glow blue, indicating that the camera's network is normal. In this case:

• Check if your cellphone network is normal
• Try switching your phone to WiFi for better connectivity
• Ensure your phone has a stable internet connection

By identifying the lamp color, you can quickly determine the source of the problem.