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Power Plug Camera
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Baby Monitor
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Mobile Detection
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Replay Theater
Hardware Issues
How to turn off the work indicator light?How to understand the meaning of work indicator lights?Will a power adapter be included as a gift when purchasing a camera?Power adapter specifications?Is the screen black after using it for a period of time?Why is there no sound in the real-time screen?How to adjust the camera speaker volume?Is there no sound during two-way intercom?How to Change the Time of the Real-Time Screen?How to Change to a 12 Hour Schedule?How to Update and Upgrade Firmware for Cameras?Do you support Onvif or RTSP?How to turn off the camera?There is a howling sound on the display screen

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FAQsBaby MonitorHardware Issues

Is the screen black after using it for a period of time?

Troubleshooting steps when your baby monitor screen goes black after usage

If your baby monitor screen has gone black after a period of use, try these solutions:

Solution 1: Check Battery Status

Confirm whether the battery is depleted causing automatic shutdown.

  1. If the power cable is disconnected, plug in the power cable to charge the device
  2. Long press the power button for 3 seconds to attempt normal startup

Allow the device to charge for at least 5-10 minutes before attempting to power it on if the battery was completely depleted.

Solution 2: Test Display vs. Power Issue

When the device remains unresponsive even when plugged in and charging, test the directional buttons:

  1. Press the directional keys on the device
  2. Observe if the camera pan/tilt motor can rotate

If the pan/tilt responds to directional key presses, this indicates a display malfunction rather than a power issue.

If Display Malfunction is Confirmed

In this case, you need to contact customer service for further assistance, as the screen hardware may require repair or replacement.

Additional Tips

  • Ensure the power adapter is properly connected and providing adequate power
  • Check if there's any visible damage to the screen or device housing
  • Try a different power outlet to rule out electrical issues

Power adapter specifications?

Required power adapter specifications for baby monitor cameras

Why is there no sound in the real-time screen?

Understanding audio detection and troubleshooting sound issues in live view

Table of Contents

Solution 1: Check Battery Status
Solution 2: Test Display vs. Power Issue
If Display Malfunction is Confirmed
Additional Tips