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How to turn off the work indicator light?How to understand the meaning of work indicator lights?Will a power adapter be included as a gift when purchasing a camera?Power adapter specifications?Is the screen black after using it for a period of time?Why is there no sound in the real-time screen?How to adjust the camera speaker volume?Is there no sound during two-way intercom?How to Change the Time of the Real-Time Screen?How to Change to a 12 Hour Schedule?How to Update and Upgrade Firmware for Cameras?Do you support Onvif or RTSP?How to turn off the camera?There is a howling sound on the display screen

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FAQsBaby MonitorHardware Issues

How to Update and Upgrade Firmware for Cameras?

Guide on checking and updating camera firmware

Keeping your baby monitor's firmware up to date ensures optimal performance, security, and access to the latest features.

Steps to Check and Update

  1. Open the camera Settings
  2. Select Check for New Version
  3. View the current firmware version and latest available version
  4. If a new version is available, you can manually update the firmware

Checking Firmware Version

The firmware check screen will display:

  • Current Version: The firmware version currently installed on your camera
  • Latest Version: The newest firmware version available
  • Update Status: Whether an update is available

Update Process

When a new firmware version is available:

  1. Tap the Update button to begin
  2. Ensure your camera is connected to stable WiFi
  3. Do not disconnect power during the update
  4. Wait for the update to complete (typically 3-5 minutes)
  5. The camera will automatically restart after the update

During Update

  • The status indicator light will flash during the firmware upgrade
  • The camera will be temporarily unavailable
  • Do not unplug or power off the camera
  • Maintain a stable network connection

Important Tips

  • Stable Connection: Keep the camera connected to reliable WiFi throughout the update
  • Power Supply: Ensure the camera remains plugged into power during the entire process
  • Regular Checks: Check for firmware updates monthly for best performance
  • Automatic Updates: Some models may support automatic updates - check your settings
  • Update Time: Most updates complete within 3-5 minutes

Troubleshooting

If the update fails:

  • Check your network connection
  • Ensure sufficient WiFi signal strength
  • Restart the camera and try again
  • Contact support if the problem persists

How to Change to a 12 Hour Schedule?

Switching between 12-hour and 24-hour time format

Do you support Onvif or RTSP?

Information about Onvif and RTSP protocol support for baby monitor cameras

Table of Contents

Steps to Check and Update
Checking Firmware Version
Update Process
During Update
Important Tips
Troubleshooting