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Why doesn't the camera have an alarm record?Why are there no moving objects in the video, but frequently push alarms?Why is there a delay in recording?Why can't cameras capture animals or vehicles?Why can't my phone receive any alarm message push?
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FAQsBattery CameraMobile Detection

Why doesn't the camera have an alarm record?

Troubleshooting steps for missing alarm records

The following troubleshooting steps are recommended:

  1. Installation Position: Position the camera at 2-3 meters height, angled downward approximately 15 degrees for optimal motion detection range.

  2. Detection Range Limitations: Motion detection has distance constraints; successfully detecting moving objects becomes difficult beyond 8 meters from the device.

  3. Installation Environment: Avoid narrow spaces, as these significantly reduce motion detection effectiveness.

  4. Enable Detection Feature: Verify that motion detection functionality is activated in settings.

  5. Sensitivity Adjustment: Increase the "detection sensitivity" parameter to improve detection responsiveness.

  6. Object Type Settings: For capturing animals or vehicles, disable the "daytime human detection" and "nighttime human detection" options.

Mobile Detection

Learn about motion detection features and settings for battery cameras

Why are there no moving objects in the video, but frequently push alarms?

Solutions for motion detection false alarms