Welcome to the CloudEdge Smart Platform. This Service Agreement ("Agreement") governs your use of the CloudEdge smart device management software and related services.
CloudEdge grants you a limited, non-exclusive, non-transferable, revocable license to use the CloudEdge smart device management software for personal, non-commercial purposes only.
Restrictions:
- You are prohibited from licensing, selling, leasing, transferring, or distributing the product in any form
- You may not use the product for any commercial purpose without prior written consent
- You may not reverse engineer, decompile, or disassemble the software
- You may not modify, adapt, or create derivative works based on the software
- You are responsible for maintaining the confidentiality of your account credentials
- You must immediately notify CloudEdge of any unauthorized access or security breach
- You are responsible for all activities that occur under your account
- You are responsible for the accuracy of all information you provide
- You are responsible for backing up your own data
- CloudEdge is not liable for any data loss resulting from your failure to maintain backups
When using CloudEdge services, you agree NOT to:
- Collect or harvest user data without authorization
- Use automated systems or bots to access the service maliciously
- Attempt to gain unauthorized access to servers or systems
- Interfere with other users' use of the service
- Upload or transmit viruses, malware, or harmful code
- Violate any applicable laws or regulations
- Use the service to infringe on intellectual property rights
CloudEdge strives to provide reliable service but does not guarantee uninterrupted availability. The service may be temporarily unavailable due to:
- Scheduled maintenance
- Emergency repairs
- Force majeure events
- Third-party service disruptions
- Network or internet issues
CloudEdge shall not be liable for:
- Losses caused by force majeure events (natural disasters, war, government actions)
- Losses caused by third-party service provider defaults
- Internet-related disruptions or delays
- Service interruptions due to technical failures
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
Maximum Liability: In no event shall CloudEdge's total liability exceed the amount you paid for the service in the twelve (12) months preceding the claim.
All intellectual property rights in the CloudEdge platform, including but not limited to:
- Software code and architecture
- User interface design
- Trademarks and logos
- Documentation and content
remain the exclusive property of CloudEdge and its licensors.
You may terminate this Agreement at any time by discontinuing use of the service and deleting your account.
CloudEdge may suspend or terminate your access if you:
- Violate this Agreement
- Engage in fraudulent or illegal activities
- Fail to pay applicable fees
- Pose a security risk to the platform
CloudEdge reserves the right to modify this Agreement at any time. We will notify you of material changes through:
- Email notification
- In-app notification
- Posting on our website
Continued use of the service after changes constitutes acceptance of the modified Agreement.
This Agreement shall be governed by and construed in accordance with applicable laws. Any disputes arising from this Agreement shall be resolved through binding arbitration.
If you have questions about this Service Agreement, please contact us.
Last Updated: March 2025