Mobile Detection FAQs

Configure and troubleshoot motion detection, alarm settings, and recording features for your 4G camera. These guides help you optimize detection sensitivity, manage alarm notifications, and customize recording behavior.

Quick Navigation

Detection Configuration

• Cannot Capture Animals or Vehicles - Adjusting detection filters for non-human objects
• Camera Not Alarming or Recording - Troubleshooting motion detection and recording issues
• Recording Delay - Reducing latency in detection and recording

Alarm Management

• No Alarm Message Push - Fixing notification delivery problems
• Frequent False Alarms - Reducing unnecessary alarm triggers
• Horn Not Sounding - Troubleshooting sound and light alarm issues
• Turn Off Alarm Horn - Disabling alarm sounds

Important Tips

• Installation Height: Mount camera 2-3 meters high, tilted down 15 degrees for optimal detection
• Detection Range: Motion detection is effective up to 8 meters
• Human Detection: By default, the system filters out animals and vehicles
• Sensitivity Settings: Adjust detection sensitivity based on your environment
• Alarm Zones: Configure custom detection zones to reduce false alarms
• Night Mode: Sound and light alarms only work during nighttime hours
• Avoid Direct Sunlight: Keep lens away from direct sun exposure to prevent false triggers
• Heat Sources: Position camera away from air conditioning units and other heat sources