LogoCloudEdge App Docs
LogoCloudEdge App Docs
Website Homepage

Getting Started

Documentation

Help Center

FAQs

Products

Power Plug Camera
Network Connections
Mobile Detection
Image Issues
Replay Theater
Hardware Issues
How to Adjust Camera Speaker Volume?Camera Won't Turn On?How to Change the Time Display?Understanding Work Indicator Light MeaningsNo Sound from Alarm or Two-Way Intercom?No Sound in Live View?Does the Camera Support ONVIF or RTSP?Is Power Adapter Included with Camera Purchase?Power Adapter SpecificationsHow to Switch to 12-Hour Format?How to Turn Off the Camera?How to Turn Off the Work Indicator Light?How to Update Camera Firmware?
Doorbell
Battery Camera
4g Camera
Baby Monitor

App & Services

APP Function Experience
Account
Paid Subscription

User Manual

FAQsPower Plug CameraHardware Issues

No Sound from Alarm or Two-Way Intercom?

Troubleshooting guide for alarm and intercom audio issues

If you're not hearing sound from the alarm whistle or two-way intercom, follow these steps:

Troubleshooting Steps

  1. Check speaker settings

    • Go to Sound Settings
    • Verify that the speaker is enabled
  2. Check microphone settings

    • In Sound Settings
    • Verify that the microphone is enabled
  3. Adjust volume levels

    • Make sure speaker volume is set to an audible level
    • Default is 70, but you may need to increase it

Still Having Issues?

If the problem persists after checking these settings, please contact brand after-sales customer service for assistance.

Understanding Work Indicator Light Meanings

Learn what different indicator light states mean

No Sound in Live View?

Troubleshooting guide for silent live view

Table of Contents

Troubleshooting Steps
Still Having Issues?