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How does a camera store recordings?Does the camera support all day recording?How to choose a Micro SD card?How to modify the recording duration?What to do when SD card capacity is insufficient?How to obtain video files?SD card not detected after installation?SD card not saving any recordings?No recorded files on that day?SD card format failed, still unable to record?Message page only shows alarm screenshots?Why only 6 seconds of recording on Message page?Why is the recording timeline discontinuous?How to delete local playback recordings?Can't find cloud playback videos?How to save cloud playback videos locally?How to delete cloud playback videos?
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FAQsPower Plug CameraReplay Theater

Why is the recording timeline discontinuous?

Understanding motion-triggered recording behavior

A blank or discontinuous recording timeline is normal behavior for motion-triggered recording systems.

How It Works

The camera operates on alarm-triggered recording:

  • Records only when motion is detected
  • Stops recording when no motion is present
  • Resumes when motion is detected again

What the Timeline Shows

  • Recorded segments: Indicate periods with detected motion
  • Blank gaps: No motion was detected during these times
  • This is normal: Gaps don't indicate a malfunction

Example

If you review an 8-hour period:

  • You might see recordings at 9:00 AM (person walked by)
  • A gap from 9:01 AM to 3:00 PM (no motion)
  • More recordings at 3:00 PM (activity resumed)

Want Continuous Recording?

If you need uninterrupted footage:

  1. Enable All-Day Recording in Recording Management
  2. Ensure sufficient SD card capacity
  3. Note: This will use significantly more storage

Benefits of Motion-Triggered Recording

  • Saves storage space
  • Easier to find important events
  • Extends SD card lifespan
  • Reduces review time

Why only 6 seconds of recording on Message page?

Understanding free cloud storage limitations and upgrade options

How to delete local playback recordings?

Steps to remove recordings from your SD card

Table of Contents

How It Works
What the Timeline Shows
Example
Want Continuous Recording?
Benefits of Motion-Triggered Recording