LogoCloudEdge App Docs
LogoCloudEdge App Docs
Website Homepage

Getting Started

Documentation

Help Center

FAQs

Products

Power Plug Camera
Doorbell
Battery Camera
Network Connections
Mobile Detection
Why doesn't the camera have an alarm record?Why are there no moving objects in the video, but frequently push alarms?Why is there a delay in recording?Why can't cameras capture animals or vehicles?Why can't my phone receive any alarm message push?
Audible and Visual Alarm
Image Issues
Replay Theater
Hardware Issues
4g Camera
Baby Monitor

App & Services

APP Function Experience
Account
Paid Subscription

User Manual

FAQsBattery CameraMobile Detection

Why is there a delay in recording?

Solutions for reducing recording latency

When 'motion detection' captures an action, it wakes up the camera, AI recognizes the object, and then begins recording.

To address this latency, consider these solutions:

  1. Enhance Detection Settings: Improve the "detection sensitivity" parameter and expand the detection range for faster triggering.

  2. Disable Shape Detection: Turn off both daytime and nighttime human shape detection modes to boost camera responsiveness.

  3. Optimize Camera Placement: Position the camera toward open spaces to maximize detection coverage and reduce blind spots.

Why are there no moving objects in the video, but frequently push alarms?

Solutions for motion detection false alarms

Why can't cameras capture animals or vehicles?

Configure motion detection to capture non-human objects