Why doesn't the camera have an alarm record?

If your camera is not recording alarm events, follow these troubleshooting steps:

Installation Height and Angle

Position the camera at 2-3 meters height, angled down approximately 15 degrees for optimal motion detection range.

Detection Range Limitations

Mobile detection operates within a limited range. Objects beyond 8 meters may not be detected successfully.

Installation Environment

Avoid narrow installation spaces, as they significantly reduce motion detection effectiveness. Install the camera in open areas whenever possible.

Verify Motion Detection is Enabled

Check that the motion detection functionality is enabled in your camera settings.

Adjust Detection Sensitivity

Boost the "detection sensitivity" parameter to improve alarm responsiveness and increase the detection range.

Disable Human Detection for Animals/Vehicles

If you want to detect animals or vehicles, disable "daytime human detection" and "nighttime human detection" features. By default, these settings filter out non-human objects.