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Can the account registration region be changed?How many cameras can be added to an account?How do I change my email?How to bind a camera to a new account?Why does the 'Login information has expired, please log in again' pop-up window often appear?How do family and friends access cameras?What is the use of camera sharing?How can I share my camera with others?Why are shared accounts not fully functional?What is the difference between "view only" and "allow control" when sharing cameras?Is there a limit on the number of people sharing cameras?Camera sharing prompt - Account does not exist/shared person cannot accept invitationCan tablets use apps?Does the PC support downloading applications?Can the PC access the camera?How to modify a camera nickname?How to delete alarm records?Why can't I receive a verification code when changing my password?How to contact us?
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User Manual

FAQsAccount

How to delete alarm records?

Learn how to manage alarm history

Enter the message page, click on the icon in the upper right corner, and select the alarm record that needs to be deleted.

How to modify a camera nickname?

Learn how to change camera names

Why can't I receive a verification code when changing my password?

Troubleshoot verification code delivery issues