How to Delete Cloud Playback Videos

Managing your cloud storage by deleting old or unnecessary videos is straightforward and helps you stay within your storage limits.

Deletion Method

Step-by-Step Instructions

1. Access Cloud Playback

   • Open your camera app
   • Select the camera you want to manage
   • Navigate to Preview or Playback
   • Choose "Cloud Playback"

2. Open the Calendar

   • Tap the Calendar icon/button
   • You'll see a calendar view with available dates
   • Darker-shaded dates indicate cloud recordings exist

3. Select the Date to Delete

   • Tap on the specific date you want to delete
   • The timeline for that date will display
   • Review the recordings if needed

4. Delete the Recordings

   • Locate and tap the Delete button
   • Confirm the deletion when prompted
   • All cloud recordings from that selected day will be removed

Important Considerations

Deletion is Permanent

• Once deleted, cloud recordings cannot be recovered
• There is no "trash" or "recycle bin" for cloud videos
• Make sure to download any important footage before deleting
• Consider backing up critical recordings to your device or computer

One Day at a Time

• The system deletes all recordings from a single date
• You cannot delete individual clips within a day
• To delete multiple days, repeat the process for each date
• This ensures you review content before deletion

Immediate Effect

• Deleted recordings are removed immediately from cloud storage
• Storage space becomes available right away
• The calendar will update to reflect the deletion
• Changes sync across all devices using your account

When to Delete Cloud Videos

Regular Maintenance

Delete cloud recordings:

• After downloading important clips to your device
• When approaching storage limit on your plan
• After events have passed and footage is no longer needed
• Before renewal period if you're downgrading your plan

Before Important Events

• Free up cloud storage for upcoming monitoring periods
• Ensure maximum storage available for new recordings
• Delete routine footage to make room for important upcoming events

Storage Management

• Monitor storage usage in your account settings
• Delete older footage to extend retention of recent recordings
• Prioritize what to keep vs. what can be deleted

Before Deleting: Download Important Videos

What to Save

Before deleting, download and back up:

• Memorable moments - First steps, first words, cute interactions
• Important events - Milestones, special occasions
• Evidence - Incidents or events you may need to reference
• Sentimental value - Anything you'd regret losing

How to Download Before Deleting

1. Navigate to the cloud recording you want to keep
2. Tap the Download button (down arrow icon)
3. Wait for download to complete
4. Verify in your photo album/gallery
5. Back up to computer or cloud storage for safekeeping
6. Now safe to delete from camera's cloud storage

Verification Checklist

• Video downloaded to device
• Downloaded video plays correctly
• Video backed up to computer/cloud service (optional but recommended)
• Verified file is not corrupted
• Safe to delete from camera cloud storage

Cloud Storage Limits

Understanding Your Plan

Different plans have different storage capacities:

Free Tier:

• Limited storage capacity
• Shorter retention period
• May auto-delete oldest videos

Paid Tiers:

• More storage capacity
• Longer retention periods
• Still finite - manage regularly

Automatic Deletion

Some plans feature:

• Auto-delete after retention period (e.g., 7 days, 30 days)
• Oldest-first deletion when storage is full
• Download before expiration to keep important videos

Monitoring Usage

Check your cloud storage status:

1. Navigate to Account or Subscription settings
2. View Storage Usage information
3. See percentage used and remaining capacity
4. Review retention period for your plan

Deletion Strategies

Keep Recent, Delete Old

• Retain the most recent 1-2 weeks
• Delete footage older than your typical review period
• Prioritize recent footage over older recordings

Event-Based Deletion

• Keep: Important events, milestones, incidents
• Delete: Routine monitoring, uneventful days
• Download first: Anything in between

Storage-Based Deletion

• When nearing capacity (80%+), delete older footage
• Maintain 20% free space for new recordings
• Delete strategically to extend retention of important periods

Alternative to Manual Deletion

Rely on Auto-Delete

• Many plans automatically delete oldest content when full
• This happens transparently without user action
• Ensures continuous recording without management

When to Use Manual Deletion

• Want to keep recent recordings but delete specific old ones
• Curating and organizing important footage
• Approaching storage limit but want to control what's deleted
• Before downgrading subscription plan

Troubleshooting

Delete Button Not Working

Possible causes:

• Cloud storage account issue
• Recordings are processing
• App needs update

Solutions:

• Check internet connection
• Wait a few minutes and try again
• Update app to latest version
• Sign out and sign back in

Deleted Videos Still Showing

Cause: App cache or sync delay

Solutions:

• Close and reopen the app
• Navigate away and return to cloud playback
• Wait a few minutes for sync
• Refresh the timeline

Can't Delete Certain Dates

Possible causes:

• Videos still uploading/processing
• Cloud service temporary issue
• Account permissions

Solutions:

• Wait for upload to complete
• Try again later
• Check account status
• Contact support if persistent

Managing Multiple Cameras

If you have multiple baby monitors or cameras:

Per-Camera Management

• Delete recordings for each camera separately
• Navigate to specific camera's cloud playback
• Manage storage individually

Shared Storage Pool

• Some plans share storage across all cameras
• Deleting from one camera frees space for all
• Monitor overall storage across all devices

Priority Management

• Focus on cameras with most footage
• Delete from less-important camera angles first
• Keep footage from primary baby monitor

Best Practices

Regular Review Schedule

• Weekly: Review and download important moments
• Bi-weekly: Delete routine, uneventful footage
• Monthly: Comprehensive cleanup and organization
• Quarterly: Review storage plan needs

Download Strategy

• Download important videos immediately when they occur
• Don't rely solely on cloud storage for precious memories
• Maintain local backups of all important recordings

Storage Planning

• Calculate your typical daily storage usage
• Determine how many days your plan retains
• Plan deletion schedule to stay within limits
• Upgrade plan if consistently running out of space

Complete Cloud Cleanup

If you want to delete all cloud recordings at once:

Mass Deletion Options

Depending on your camera system:

• Some apps allow selecting multiple dates
• Some require deleting one day at a time
• Check your specific app's capabilities

When to Delete Everything

• Switching to SD card-only storage
• Canceling cloud subscription
• Privacy concerns
• Starting fresh after an event

Warning: Mass deletion is irreversible. Download anything important first!

Comparison: Cloud vs. Local Deletion

Summary

• Delete cloud videos via Calendar in Cloud Playback
• Deletion is one day at a time
• Always download important videos before deleting
• Deletion is permanent and cannot be undone
• Monitor storage usage to stay within plan limits
• Regular maintenance prevents storage issues
• Download and backup important moments immediately