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FAQs

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Power Plug Camera
Doorbell
How to Boot?How to Restore Factory Settings?Camera in Abnormal Condition?Cannot Add Camera for the First Time?No Response to Scanning QR Codes?Why Does Camera Keep Disconnecting?Can Camera Work Without WiFi?How to Turn On WiFi for Camera?Why Cannot Detect Moving Objects?Why Alarm Image Only Shows Back View?Why No Alarm Push Messages on Phone?Why Frequent Alarms With No Moving Objects?How to Charge the Camera?Why Charging Failed?Why Does Battery Drain Quickly?How to Improve Battery Life?Why Battery Not Durable After Charging?Battery Issues With Solar Panel Connected?Can I Replace the Battery Myself?How Does the Camera Record?SD Card Recognition ProblemHow to Watch the Video?How to Download Videos to Phone/Computer?Does Camera Support Direct PC Connection?Cloud Storage InformationUnsubscribing or Replacing Cloud Storage?Does Camera Support 24/7 Recording?Why White Spots in Night Vision?Why is Night Vision Image Dark?What to Do About Black Spots in Picture?
Battery Camera
4g Camera
Baby Monitor

App & Services

APP Function Experience
Account
Paid Subscription

User Manual

FAQsDoorbell

Does Camera Support Direct PC Connection?

PC connectivity options

Direct PC connection is not supported.

How to Download Videos to Phone/Computer?

Saving videos locally

Cloud Storage Information

Understanding cloud storage services