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How does a camera store recordings?Does the camera support all day recording?How to choose a Micro SD card?How to modify the recording duration?What to do when SD card capacity is insufficient?How to obtain video files?SD card not detected after installation?SD card not saving any recordings?No recorded files on that day?SD card format failed, still unable to record?Message page only shows alarm screenshots?Why only 6 seconds of recording on Message page?Why is the recording timeline discontinuous?How to delete local playback recordings?Can't find cloud playback videos?How to save cloud playback videos locally?How to delete cloud playback videos?
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FAQsPower Plug CameraReplay Theater

SD card format failed, still unable to record?

What to do when SD card formatting doesn't solve recording issues

If you've attempted to format the Micro SD card multiple times but still cannot record, the SD card may be incompatible or defective.

Solution

Replace the SD card with a compatible one:

  1. Purchase a compatible SD card

    • Use mainstream brands (SanDisk, Samsung, Kingston, etc.)
    • Choose 128GB or smaller capacity
    • Select Class 10 or higher speed rating
  2. Install the new SD card

    • Insert it into the camera
    • Format it through Recording Management
    • Test recording functionality

Why This Happens

  • Incompatible SD card: Some cards don't work well with certain camera models
  • Counterfeit card: Fake cards often have formatting issues
  • Physical damage: The card may be physically damaged
  • Wear and tear: SD cards have limited write cycles

Prevention Tips

  • Always buy from reputable sellers
  • Avoid extremely cheap SD cards
  • Replace SD cards every 1-2 years for reliability
  • Keep spare SD cards on hand

No recorded files on that day?

How to find recordings using the calendar feature

Message page only shows alarm screenshots?

How to access full alarm recordings

Table of Contents

Solution
Why This Happens
Prevention Tips