CloudEdge App Docs

CloudEdge App Docs

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Getting Started

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Power Plug Camera

How to Boot?How to Restore Factory Settings?Camera in Abnormal Condition?Cannot Add Camera for the First Time?No Response to Scanning QR Codes?Why Does Camera Keep Disconnecting?Can Camera Work Without WiFi?How to Turn On WiFi for Camera?Why Cannot Detect Moving Objects?Why Alarm Image Only Shows Back View?Why No Alarm Push Messages on Phone?Why Frequent Alarms With No Moving Objects?How to Charge the Camera?Why Charging Failed?Why Does Battery Drain Quickly?How to Improve Battery Life?Why Battery Not Durable After Charging?Battery Issues With Solar Panel Connected?Can I Replace the Battery Myself?How Does the Camera Record?SD Card Recognition Problem How to Watch the Video?How to Download Videos to Phone/Computer?Does Camera Support Direct PC Connection?Cloud Storage Information Unsubscribing or Replacing Cloud Storage?Does Camera Support 24/7 Recording?Why White Spots in Night Vision?Why is Night Vision Image Dark?What to Do About Black Spots in Picture?

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User Manual

Why Charging Failed?

Troubleshooting charging issues

To troubleshoot charging failures:

Check if the charging indicator light is on. If the light is on, charging is successful. If not lit, check:

Whether the power adapter is faulty
Whether the charging cable is faulty
Whether there is any abnormality in the camera's charging port

How to Charge the Camera?

Camera charging instructions

Why Does Battery Drain Quickly?

Understanding battery consumption