CloudEdge App DocsVideo Doorbell User Manual
Set up, charge, pair and install the CloudEdge battery-powered Video Doorbell and its wireless chime, with LED status, volume settings and troubleshooting.
This guide explains how to set up and use the CloudEdge Video Doorbell and its wireless chime with the CloudEdge app.
Need more help? See the Doorbell FAQs.
1. Doorbell Overview
- Camera
- PIR motion sensor
- Microphone
- Doorbell button
- LED indicator
- Speaker — (rear)
- Security screw
- Built-in Li-ion battery
- Charging indicator
- Reset button
- Type-C port
- Micro-SD memory card (optional)
- Micro-SD card slot
2. Chime Overview
- LED indicator
- Setting
- Volume control
- Select ringtone
- AAA batteries
Please pay attention to the battery polarity when installing.
3. Charge Your Doorbell
Before installing the doorbell, please charge it for about 8 to 10 hours until the charging indicator changes from BLUE to RED.
| LED Status | Indication |
|---|---|
| Solid red | Charging started |
| Solid blue | Charging completed |
Compatible charger (not included): USB-compatible mobile phone charger (DC 5V 1A — 2A).
- Type-C cable
4. Download the "CloudEdge" App
Search for "CloudEdge" in the app stores, or scan the QR codes below to download the app.
- iOS
- Android
5. Set Up the Doorbell
Press your doorbell to turn it on; you will see the LED indicator flash red (once per second). If it does not, press and hold the reset button for 5 seconds to restore the factory settings.
- LED indicator
Start configuring your doorbell by following the instructions in the app.
Tips
- Move the doorbell close to your Wi-Fi router.
- Connect your phone to a 2.4 GHz Wi-Fi network.
- Make sure the doorbell is powered on and the LED indicator is flashing red. If it is not, press and hold the RESET button for 5 seconds.
- Make sure the Wi-Fi signal is good and the Wi-Fi password is correct.
| LED Color | Indication |
|---|---|
| Solid red | The device is abnormal |
| Flashing red (once/sec) | Ready for Wi-Fi configuration |
| Flashing red (twice/sec) | Connecting to Wi-Fi |
| Solid blue | The device is online |
| Flashing blue (once/sec) | Doorbell camera live viewing |
| Flashing blue (twice/sec) | Firmware upgrade |
6. App Instructions
Start configuring your doorbell by following the instructions in the app.
7. Pair It With Your Indoor Chime
Click the SETTING button on the chime, and the chime will enter pairing mode for 20 seconds, with its red indicator flashing.
- Settings
- LED indicator
Press the doorbell button to send a pairing signal, and your chime will ring in response, with its blue LED flashing. The chime pairing is successful.
- Chime rings & indicator flashes blue
Chime settings.
Settings — Click to enter/exit pairing mode. Press and hold for 5 seconds to restore the factory settings.
Volume control button — Click to control the volume: level 1: 110 dB; level 2: 100 dB; level 3: 90 dB; level 4: 80 dB.
Ringtone selection — Click to change the ringtone (4 ringtones available).
8. Install Your Doorbell
Determine the installation location.
The doorbell mount is flexible, with 5 viewing-angle options.
- -45° -22.5° 0° 22.5° 45°
It is important to install the doorbell camera in the right spot in order to get a perfect view of the front of your door and to improve its motion-detection performance.
Recommended installation angle
- 0° 22.5° 45°
- 4 feet (120 cm)
Installation steps.
- A — Detach the mounting bracket using the supplied screwdriver.
- B — Mark the screw holes with the doorbell bracket.
- C — Install the doorbell bracket on your wall using screws and tools.
- D — (Optional) Apply adhesive tape to fix the doorbell on flat surfaces.
- E — Hook the doorbell onto the fixed doorbell bracket.
- F — Adjust the doorbell angle and lock the security screw.
G — Everything is ready, congratulations! You can now press the doorbell button to try it.
9. Troubleshooting
Q1: Is the video doorbell battery-powered?
A1: Yes, a Li-ion battery is built in. Thanks to low-power technology, a full charge lasts more than 2 to 3 months in our laboratory test environment. (Test conditions in the laboratory: 10 events per day, 15-second video recording per event.)
Q2: Does it support an inherited wired power source?
A2: Yes, it supports the old wired power sources. It features a design that supports both battery and wired power, and it includes the tools required for wired power.
Q3: Does the camera doorbell work with an existing mechanical indoor chime?
A3: No. The doorbell is shipped with a wireless, battery-powered chime. If you have an existing indoor chime, please use the supplied jumper to bypass the existing chime, in order to provide enough power to the new video doorbell. And our wireless chime is 100% wireless; you can place it almost anywhere you want. The transmission distance in open space is more than 100 meters.
Q4: How many wireless chimes can be paired to a video doorbell?
A4: You can add as many wireless chimes as you want to your video doorbell.
Q5: Does it support custom motion-detection zones?
A5: Yes. You can customize the detection zone in the doorbell settings.
Q6: Does the doorbell support cloud storage?
A6: Your doorbell supports local video storage via Micro-SD card as well as cloud storage. You can activate it in the app. There is a free 7-day recording trial service.
Q7: Is it compatible with Alexa or Google Home?
A7: The doorbell supports the use of Alexa and Google Home. You can configure it according to your needs.
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