XTU Video Doorbell User Manual
Setup and usage guide for the XTU 2K Video Doorbell with the CloudEdge app, covering charging, Wi-Fi pairing, indoor chime, installation, and the anti-tamper alarm.
This guide explains how to set up and use the XTU 2K Video Doorbell with the CloudEdge app, including charging, Wi-Fi pairing, the wireless indoor chime, installation, and the anti-tamper alarm.
Need more help? See the Doorbell FAQs. After-sales email: [email protected]
1. Doorbell Overview

- 2K Camera
- Motion sensor
- Microphone
- Doorbell button
- LED indicator
- On/off switch
- Reset button
- Memory card slot
- Speaker

- Built-in Li-ion battery
- Charge indicator
- Micro USB port ①
- Security screw
① The doorbell comes with a 4500 mAh rechargeable Li-ion battery.
2. Chime Overview

- Setting
- Volume control
- Select the ringtone
- Blue indicator
- Red indicator

- AA alkaline batteries ②
② The chime can be powered either by AA batteries or by a compatible Micro USB phone charger.
3. Charging the Camera Doorbell
Before installing the doorbell, please charge it for about 8 to 10 hours, until the charge indicator changes from BLUE to RED.
| LED STATUS | INDICATION |
|---|---|
| Solid red | Charging started |
| Solid blue | Charging complete |
Compatible charger (not included): USB-compatible mobile phone charger (DC 5V ⎓ 1A – 2A).

4. Download the "CloudEdge" App
Search for "Cloud Edge" in the App Store or Google Play, or scan the QR code below to download and install it on your smartphone.
5. Powering On the Doorbell
Switch on the power for your doorbell, and you will see the LED indicator flash red (once per second). If the LED indicator is not flashing red, please reset the device.

Tips:
- Move the doorbell close to your Wi-Fi router.
- Connect your phone to a 2.4 GHz Wi-Fi network.
- Make sure the doorbell is on and the LED indicator is flashing red. If it is not, press and hold the RESET button for 5 seconds.
- Make sure the Wi-Fi signal is good and the Wi-Fi password is correct.
LED Indicator Status
| LED COLOR | INDICATION |
|---|---|
| Solid red | The device is abnormal |
| Flashing red (once/sec) | Ready for Wi-Fi setup |
| Flashing red (twice/sec) | Connecting to Wi-Fi |
| Solid blue | The device is online |
| Flashing blue (once/sec) | Doorbell camera in live view |
| Flashing blue (twice/sec) | Firmware upgrade |
6. App Instructions
Start setting up your doorbell by following the instructions in the app. Please scan the QR code.
7. Pair It with Your Indoor Chime
Click the SETTING button on the chime, and the chime will be in pairing mode for 20 seconds, with its red indicator flashing.

- Settings
- Flashing red
Press the doorbell button to send a pairing signal. Your chime emits a sound to respond, and its blue LED flashes. The chime pairing is successful.

- The chime rings and the indicator flashes blue
Chime settings.
Ringtone selection — Click to change the ringtone (4 ringtones available).
Volume control button — Click to control the volume: level 1: 110 dB; level 2: 100 dB; level 3: 90 dB; level 4: 80 dB.
Settings — Click to enter/exit pairing mode; press and hold for 5 seconds to restore the factory default settings.

8. Install Your Doorbell
Select the location for your doorbell.

Select a location. It is recommended to install the doorbell at least 4 feet (120 cm) above the ground for an optimal viewing angle and better motion detection.
(OPTIONAL) Install at an angle.
You can purchase the following angle mounts to point your doorbell toward a specific viewing angle.

- Angle mount (not included) — Adjustable angle from 25 to 50 degrees.
- Corner mount (not included) — Stackable in 8-degree increments for corner mounting.
Standard installation.

- A — Mark the mounting holes on the wall.
- B — Insert the wall anchors and fix the bracket with the screws.
- C — Hook the doorbell onto the bracket.
- D — Secure the doorbell with the security screw.
9. Anti-Tamper Alarm
Anti-theft alarm. You can also enable the anti-theft alarm in the doorbell settings.

- Anti-tamper alarm trigger
Anti-vandalism alarm enabled. When the anti-tamper alarm is enabled, the doorbell detects removal thanks to the trigger located on the back of the doorbell, and a 30-second siren is triggered. During this time, video recording is started and an alarm notification is sent to the owner's app account.
Disabling the anti-tamper alarm. You can disable the tamper alarm in the doorbell settings, and detach the doorbell without any alarm to recharge the battery or for regular maintenance.
10. Related Accessories
Sold separately. If you would like to learn more about the accessories, please contact us.

- Extra chime
- Angle mount
- Memory card
11. Troubleshooting
Q1: Is the video doorbell battery-powered? A1: Yes, a Li-ion battery is built in. Thanks to low-power technology, a full charge lasts more than 2 to 3 months in our lab test environment. (Lab test conditions: 10 events per day, 15-second video recording per event.)
Q2: Does it support legacy wired power? A2: Yes, it supports the old wired power sources. It features a design that supports both battery and wired power, and includes the tools needed for wired power.
Q3: Does the camera doorbell work with the existing mechanical indoor chime? A3: No. The doorbell comes with a battery-powered wireless indoor chime. If you have an existing indoor chime, please use the supplied jumper to bypass the existing chime, in order to provide enough power to the new video doorbell. Our wireless chime is 100% wire-free; you can place it almost anywhere you like. The transmission distance in open space is over 100 meters.
Q4: How many wireless chimes can be paired with one video doorbell? A4: You can add as many wireless chimes as you want to one video doorbell.
Q5: Does it support custom motion detection zones? A5: Yes. You can customize the detection zone in the doorbell settings.
Q6: Does the doorbell support cloud storage? A6: The doorbell supports local video storage via a Micro SD card as well as cloud storage. You can enable it in the app. There is a free 7-day recording trial service.
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