CloudEdge App DocsieGeek Video Doorbell
User manual for the ieGeek wireless battery video doorbell with indoor chime, covering box contents, device overview, charging, app setup, Wi-Fi configuration, chime pairing, installation, and troubleshooting.
The ieGeek Video Doorbell is a wireless, battery-powered video doorbell with an indoor chime, managed through the ieGeek Cam app (the CloudEdge app is also supported). See the CloudEdge app for more.
Need help? Many problems are solved by changing a single setting. If your doorbell does not work as expected, check the Troubleshooting section below, or browse the Doorbell FAQs.
1. What's in the box
Please review the checklist below for all components.
- Video Doorbell (with bracket)
- Indoor Chime
- Charging Cable
- Screws and Tools
- User Guide
- Double-Sided Adhesive Tape
2. Meet the doorbell
| # | Component | # | Component |
|---|---|---|---|
| 1 | Lens | 2 | PIR Motion Sensor |
| 3 | Microphone | 4 | Doorbell Button (power button) |
| 5 | LED Indicator | 6 | Speaker |
| 7 | Unlock Hole | 8 | Release Pin |
| 9 | Reset Button | 10 | Charging Port |
| 11 | Charging Indicator | 12 | Micro-SD Card Slot |
| 13 | Doorbell Bracket |
When you receive the product, the doorbell and the bracket are already assembled together.
3. Meet the chime
| # | Component | # | Component |
|---|---|---|---|
| 1 | LED Indicator | 2 | Setting |
| 3 | Volume Control | 4 | Ringtone Selection |
| 5 | AAA Batteries |
- Setting — Click to enter/exit pairing mode. Press and hold for 5 seconds to restore the default factory settings.
- Volume Control button — Click to control the volume: level 1: 110 dB; level 2: 100 dB; level 3: 90 dB; level 4: 80 dB.
- Ringtone Selection — Click to change the ringtone (4 ringtones available).
4. Charge your doorbell
| LED STATUS | INDICATION |
|---|---|
| Solid Red | Battery charging |
| Solid Blue | Fully charged |
Compatible charger (not included): USB-compatible mobile phone charger (DC 5V 1A–2A).
Battery life: 1 to 2 months. In laboratory environments, the wireless doorbell works for 2 months with 20 triggers per day.
Tips: Battery life depends on temperature, the frequency of PIR triggers, and battery aging factors.
5. Download the app
Search for "ieGeek Cam" in the App Store, or scan the QR code in the manual to download the app. (The "CloudEdge" app is also supported.)
The app is named ieGeek Cam.
Multi-device connection
You can add multiple devices to the ieGeek Cam app for easy management.
Device sharing
You can share the camera screen with other users by scanning the QR code or by entering other accounts.
Path: Settings - Device sharing - Follow the on-screen instructions.
Tips:
- The same account does not support a simultaneous connection on different devices.
- Only the main account can adjust the camera settings; the shared account cannot modify the settings.
6. Install the doorbell
6.1 Install the Micro SD card (not included)
Use the supplied unlock tool to insert it into the small hole at the bottom.
Remove the doorbell from the bracket.
Insert the Micro SD card into the card slot on the left side of the doorbell.
Notes on the Micro SD card
- Please insert the Micro SD card before powering on, otherwise the Micro SD card cannot be detected.
- The ieGeek doorbell supports Micro SD cards up to 128 GB.
- Required condition: Class 10 read/write speed and FAT32 file format (format before use).
6.2 Connect the doorbell to Wi-Fi
Press the doorbell button to activate it, and the LED indicator will flash red (once per second). Otherwise, press and hold the reset button for 5 seconds to restore the factory settings.
Method 1: Bluetooth setup
On the home page, tap "Add" or "+" in the top right corner, then tap "Add a device".
If the mobile phone's Bluetooth is not enabled, the app will display a pop-up window; please allow it to enable Bluetooth.
Once Bluetooth is enabled, the app will automatically search for powered-on, unpaired devices. Select the device you want to connect from the search list.
Method 2: Scan the QR code
On the home page, tap "Add" or "+" in the top right corner, then tap "Add a device".
Choose Smart Doorbell (Wifi 2.4 G) and follow the on-screen instructions.
Tips:
- Please perform the settings near your router.
- Make sure your phone is connected to 2.4 GHz Wi-Fi.
- Make sure the doorbell is powered on and the LED indicator flashes red. If not, press and hold RESET for 5 seconds.
- Make sure the Wi-Fi signal is good and the Wi-Fi password is correct.
| LED STATUS | INDICATION |
|---|---|
| Solid Red | The device is abnormal |
| Flashing Red (once/s) | Ready for Wi-Fi setup |
| Flashing Red (twice/s) | Connecting to Wi-Fi |
| Solid Blue | The device is online |
| Flashing Blue (once/s) | Live view of the video doorbell |
| Flashing Blue (twice/s) | Firmware upgrade |
7. Pair it with your indoor chime
When you receive the product, the chime and the doorbell are connected by default. If you find that the chime is not connected to the doorbell, you can connect it manually as follows:
Click the SETTING button on the chime. The chime will be in pairing mode for 20 seconds, with its red LED flashing.
Press the doorbell button to send a pairing signal. Your chime will then emit a sound and its blue LED will flash. Chime pairing is successful.
8. Install your doorbell
- Select the location of your doorbell.
Select a location.
It is suggested to mount the doorbell at least 120 cm above the ground for an optimal viewing angle and the best motion detection performance.
Mount your doorbell.
Release the rear bracket using the unlock pin.
Mark the screw holes with the doorbell bracket.
Mount the rear bracket on your wall with screws and tools.
Adhesive tapes are optional for mounting the doorbell on flat surfaces.
Attach the doorbell to its rear bracket and push the doorbell to lock it.
It's ready! Press the doorbell button to perform a test.
If you have any questions, please contact us by e-mail: [email protected].
9. Troubleshooting
Q1: Is the video doorbell battery-powered?
A1: Yes, there is an integrated Li-ion battery. Thanks to low-power technology, a full charge lasts about 2 months in our laboratory test environment (laboratory test conditions: 10 events per day, 15 seconds of video recording per event). When the temperature is too low, the energy consumption rate increases.
Q2: Does it support the legacy wired power source?
A2: No, it does not.
Q3: Does the doorbell support 5 GHz Wi-Fi?
A3: No, it only supports 2.4 GHz Wi-Fi.
Q4: How many wireless chimes can be added to the doorbell?
A4: You can add multiple wireless chimes to work with your video doorbell.
Q5: Does it support custom motion detection zones?
A5: Yes, it does. You can customize the detection zone in the doorbell settings.
Q6: Does the doorbell support cloud storage?
A6: Your doorbell supports local video storage via Micro SD card. You can also enable the free cloud storage service in the app. The free cloud storage supports 6-second video recording and a storage duration of seven days.
Set the path: Settings --- Cloud storage service -- Basic cloud storage -- Scroll down the page -- Tap to activate.
Q7: How do I install the Micro SD card?
A7: Use the supplied pin to insert it into the small hole at the bottom of the doorbell to remove the doorbell from the bracket. The SD card slot is on the left side. (The doorbell and the bracket are assembled together when you receive them.)
Video Doorbell User Manual
Set up, charge, pair and install the CloudEdge battery-powered Video Doorbell and its wireless chime, with LED status, volume settings and troubleshooting.
Video Doorbell and Wireless Chime Quick Start Guide
Set up the CloudEdge Video Doorbell and Wireless Chime — product overview, app download, device and chime pairing, installation, recharging, and troubleshooting.