CloudEdge App Docstmezon Wireless Smart Doorbell
User manual for the tmezon Wireless Smart Video Doorbell - covering specifications, charging, WiFi setup with the CloudEdge app, installation, tamper alert, chime pairing, troubleshooting and device sharing.
This guide covers the tmezon Wireless Smart Video Doorbell, which pairs with the CloudEdge app for live viewing, motion alerts and device management. Please read it carefully before using the product and keep it handy.
Need more help? See the Doorbell FAQs. Welcome to send an email if you have any problem — Support email: [email protected].
1. Specification for smart doorbell
- Lens
- PIR motion sensor
- Microphone
- Doorbell button
- LED Indicator
- On / Off Switch
- Reset button
- SD card slot
- Speaker
- Li-ion battery built-in
- Charging Indicator
- Micro USB port (for battery charging)
- Security Screw
Doorbell comes with a 4500mAh rechargeable Li-ion battery.
| Item | Description |
|---|---|
| Power Port | DC 5V 1A; battery (4500mAh) |
| Doorbell button | Press the button to activate the doorbell |
| Viewing angle | 145° |
| Motion Detect range | 100° (Max 5m) |
| Microphone | Capture sound for your video |
| SD card slot | Storage video (SD card Max.128G) |
| Reset | Press and hold on for 5 seconds to reset |
| Ingress protection | Ip65 |
| Operating Temperature | -20 °C to 50 °C |
| Dimensions | 34.5 × 56 × 134.6mm |
Doorbell indicator explanation
| Indicator | Status |
|---|---|
| Solid Red | Device is abnormal. |
| Flashing Red Slowly (Once per second) | Ready for WiFi configuration. |
| Flashing Red Quickly (Twice per second) | Device is connecting to WiFi. |
| Solid Blue | Successfully connected to WiFi network. |
| Flashing Blue Slowly (Once per second) | Live-viewing for doorbell camera. |
| Flashing Blue Quickly (Twice per second) | Firmware upgrading. |
2. Charge doorbell
Prior to the doorbell installation, please charge up your doorbell for about 8-10 hours till the charging LED turns BLUE from RED.
| LED status | Indication |
|---|---|
| Solid red | Battery charging |
| Solid blue | Fully charged |
Compatible charger (not provided): USB compatible mobile phone charger (DC5V 1A~2A)
3. APP operation
1. Download APP
The app is CloudEdge. Search the name "CloudEdge" in App Store or Google Play Store, or scan the QR-Code to download the App.
2. WiFi connection
Switch on power for your doorbell, and you will see the LED indicator flashes red (once per second). Start setting up your doorbell following the in-app instructions.
Note:
- Please operate the setup near your Wi-Fi router.
- Make sure that the WiFi is 2.4Ghz, 5Ghz WiFi is not supported. The mobile phone should be connected to 2.4Ghz WiFi before adding the device.
- Make sure the doorbell is turned on, and its indicator LED is flashing red. If not, press and hold RESET for 5 seconds.
- Ensure the Wi-Fi signal is good, and the Wi-Fi password is correct.
Setup steps
Login app, click "+" or "Add Device" to add the device. Then select "Smart Doorbell" - "Smart Video Doorbell".
Press the "Bell" button, and tap Next. Then connect a 2.4Ghz WiFi and enter the WiFi password (5Ghz WiFi is not supported. The WiFi password should not have a special symbol).
Tap "Next" to get the QR code for the device. Then scan the QR code to connect, keeping a distance of 10-25cm until you hear a tone prompt. Please remove all film from the lens before showing the QR code.
Connect Network. The app searches the device, registers it to the cloud and initializes the device. Once finished, the connection is successful and the device is added.
Scan the QR code in the manual for a tutorial video of the app connection.
Note: If you need to re-select the WiFi network, please press and hold the "RESET" button for 5 seconds, the device will restart, and the indicator will be flashing red.
4. Install your smart doorbell
Select a location
It is suggested to mount the doorbell at least 4 feet (120 cm) above the ground for optimal angle of view and best motion detection performance.
Standard installation
A — Mark and B — Mount the bracket. Mark the hole positions, drill, insert the wall plugs and fix the mounting bracket with screws.
C — Attach and D — Secure. Attach the doorbell to the bracket, then secure it with the security screw using the screwdriver.
5. Tamper Alert Setting
Anti-theft Tamper Alarm. You can also enable the anti-theft alarm in doorbell settings.
- Tamper Alarm Trigger — located on the back of the doorbell.
Tamper Alarm On
With tamper alarm on, your doorbell detects disassembly by the trigger on its back, and then a 30-second siren alarm will be triggered. Meantime, video recording gets started, and alarm notification will be pushed to the owner's APP account.
Tamper Alarm Off
You can disable the tamper alarm in doorbell settings, and detach the doorbell without any alarm for battery recharge or regular maintenance.
6. Specification for chime
- Settings
- Volume Control
- Select Ringtone
- Blue indicator
- Red indicator
- AA Batteries
Note: Please mind the battery polarities while installing the batteries.
7. Chime setting
- Ringtone selection — Click to change ringtone (4 ringtones available).
- Volume control button — Click to control volume. Level 1: 110dB; Level 2: 100dB; Level 3: 90dB; Level 4: 80dB.
- Settings — Click to enter / quit pairing mode; press & hold for 5 seconds to restore factory defaults.
8. Pair with indoor chime
Click the SETTING button on the chime, and the chime will be in pairing mode for 20 seconds, with its red LED flashing.
Press the doorbell button to send a pairing signal, and your chime will sound to react, together with its blue LED flashing. Chime pairing succeeds.
9. Trouble shooting
| Questions | Answers |
|---|---|
| Is the video doorbell powered by battery? | Yes, there is a Li-ion battery built-in. Thanks to the low power consumption technology, a full charge lasts for more than 2-3 months in our lab test environment. (Lab test condition: 10 events per day, 15 seconds video recording per event) |
| Does it work with existing mechanical chime? | No. The doorbell comes with a battery powered wireless chime to notify people when your visitor presses the doorbell button. If you have an existing indoor chime, please use the provided jumper to bypass the existing chime, so as to provide sufficient power to the new video doorbell. And our wireless chime is 100% wireless, you can place it almost everywhere you like. The transmission distance in open space is more than 100 meters (328 feet). |
| How many wireless chimes can be added to the doorbell? | You can add as many wireless chimes as your wish on one video doorbell. |
| Does it support customized Motion Detection Zones? | Yes it does. You can customize the detection zone in the doorbell settings. |
| Does the doorbell support cloud storage? | Your doorbell support local video storage by TF card. And you can also activate the cloud storage service in the App. There is a 7-day-free cloud recording trial service. |
10. Share device
Click "Setting" on the upper right corner, then click "Device Share".
Click "Add", then scan the QR code or enter the account to complete sharing.
Note: Other users should create an account of the app before sharing.
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