CloudEdge App DocsieGeek Wire-free Battery Camera User Manual (Folding Stand, Combo Spotlight)
User manual for the ieGeek wire-free battery security camera, covering the camera layout, LED status, app download, Bluetooth and WiFi pairing, charging, installation, PIR motion sensor notes and FAQs.
This manual explains how to set up and use the ieGeek wire-free battery camera with the ieGeek Cam / CloudEdge app.
Need more help? See the Battery Camera FAQs, or open the app and go to "Me" - "FAQ" - "Help Document" - "Battery Camera".
1. Camera Introduction
- Working Status Indicator
- Spotlight + Infrared Combination Light
- Lens
- Microphone
- Charging Indicator
- PIR
- Speaker
- Folding Stand
- Bracket Mount Port
- SD Card Slot
- Reset Button
- Charging Port
- Power Button
Button and Indicator Details
| Item | Description |
|---|---|
| Power Button | Press and hold for 5s for power on/off the camera |
| Reset | Press and hold for 5s until hearing 'Boogu' to reset or restore to factory setting |
| SD Card Slot | Support local SD card storage (up to 128G) |
| Charging Indicator | Red means charging, blue means fully charged |
Working Status Indicator
| Indicator | Meaning |
|---|---|
| Solid on red | Network is abnormal |
| Slow flickering red | Waiting Wi-Fi connection and start adding devices |
| Fast flickering red | Wi-Fi connecting |
| Solid on blue | Wi-Fi connected successfully, the camera running normally |
2. APP Download and Account Registration
Download "ieGeek Cam" APP
- Method 1: Download "ieGeek Cam" or "CloudEdge" APP from APP Store (iOS and Android).
- Method 2: Scan the "ieGeek Cam" APP QR code in the manual to download it.
Tips: Please turn on the 2 permissions below while using this APP for the first time.
- Allow "ieGeek Cam" APP to access mobile cellular data and wireless LAN or it will fail to add the IP camera.
- Allow "ieGeek Cam" APP to receive pushed messages or the phone will not receive alarm push when motion detection or audible alarm is triggered.
Register Account
New users need to register by email. The concrete steps are as following:
Click "Register".
Follow the steps to complete the registration of the account.
Log in.
- When registering a new account, please choose the region which you are actually in and the correct country code. (Different registered regions can't share the camera.)
- Please choose to register by e-mail.
3. How to Add a Camera to APP
Before Using:
- Please insert the Micro SD card before power on, otherwise the SD card cannot be detected.
- Put the camera and smart phone 1-3 ft (30-100 cm) away from the router to set Wi-Fi.
- Make sure that the camera is using 2.4GHz Wi-Fi.
Method 1: Bluetooth Setup (Recommended)
On the Homepage, tap "Add" or "+" in the upper right corner, then tap "Add Device".
If the Bluetooth and WiFi of the cellphone doesn't turn on, the app will show a pop-up; please allow it to turn on Bluetooth.
After Bluetooth and WiFi turn on, the app will automatically search for devices that are on and not bound. Select the device you want to connect in the search list, choose your 2.4GHz Wi-Fi network and enter the password.
Method 2: WiFi Connection
Tap "+" to Add Device.
Select Battery Camera.
Input Wi-Fi Password. Reconfirm whether your WiFi account and password are correct.
Scan QR Code. Please remove all film from the lens. Tap Next to show a QR code, and let your device scan the code. Keep your phone 5-8 inches (15-25 cm) from the lens.
Power on Camera. Hold the device power button to start the device. Press the [battery camera] button to wake the device if it is asleep. Please stay near to your router for the best signal.
Reset Device. Hold the RESET button on your device for 4-5 seconds (please refer to the user manual for more on this). Wait for a flashing RED indicator light, then tap Next.
Wait for Connection. Make sure the device is in an energized state, the device is connected to the router, and the device and the phone are on the same network.
Device Added. When you see "Add Successful", the camera is connected.
Note: If it can't be powered on, please plug in a DC 5V 2A power adapter to charge the camera for 15min first.
My Camera Fails to Connect Wi-Fi?
- Please make sure the Wi-Fi the camera connected is 2.4GHz.
- Make sure the password correction of the Wi-Fi. (Note: the password of the WiFi cannot include single quote, underline, space and virgule (/).)
- Once the devices that your router connected exceed its max limit numbers, other devices will cannot connect the router.
- Make sure the QR code on the phone screen is normal and the distance between the phone and the camera lens is 10-15 cm (3.9-5.9 inch) during the scanning process.
- If the camera cannot connect the Wi-Fi, please try to re-download the APP, reset the camera and restart the router, and then add the camera again.
- If you tried all steps, but still no luck, please message your order and problem to [email protected].
4. Charge the Battery
Charge the battery with a 5V 2A power adapter.
- The battery is a built-in battery and cannot be removed.
Please fully charge the camera before use. For the weatherproof performance, always cover the dedicated charging port with the rubber plug after finishing charging the battery.
Charging Indicator:
- Red LED — Charging
- Blue LED — Fully Charged
5. Installation Guides
There are 4 mounting holes on the bracket at the bottom of the camera. You can also fix only the left and right holes. Or you can install the upper and lower holes. You can stabilize the camera horizontally and vertically.
Please confirm that the installation location is strong enough, and then check the camera image before installation.
Method 1: Removable Installation (Recommended: Easy to take off to charge)
Pull down the base. The camera/base can be rotated.
Determine the location of the camera (mark the screw position with a pen).
Drill 2 holes in the wall with a drill (the left and right holes).
Insert 2 anchor bolts into the holes (the left and right holes).
Insert 2 screws into the holes. (Do not put the screws completely into the plate, the screws should be exposed a little.)
Unfold the folded bracket to adjust the camera angle.
Align the hole at the bottom of the camera bracket with the screw and hook it.
Method 2: Fixed Installation
Unfold the folded bracket to adjust the camera angle. The camera/base can be rotated. Adjust the base to the angle shown in the picture.
Determine the location of the camera (mark the screw position with a pen).
Drill 2 holes in the wall with a drill (the upper and lower holes).
Insert 2 anchor bolts into the holes (the upper and lower holes).
Align the camera to the holes, insert 2 screws into the holes.
Check the camera image and adjust the camera angle.
- Use the camera waterproof plug for better weatherproof performance when you install the camera outdoors.
- Install the camera 2-3 meters (7-10 ft) above ground. The detection range of the motion sensor would be maximized at such a height.
- For effective motion detection, please install the camera angularly. If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.
- Mounting Height — 2-3 Meters
- PIR Detecting Distance — 2-10 Meters
6. Notes on PIR Motion Sensor
PIR Sensor Detection Range
The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via the ieGeek Cam App.
| Sensitivity | Detection Distance (For moving and living objects) |
|---|---|
| Level 1-3 (Low) | Up to 2-5 meters |
| Level 4-7 (Med) | Up to 5-8 meters |
| Level 8-10 (High) | Up to 8-10 meters |
Important Notes on Reducing False Alarms
- Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
- Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
- Do not install the camera at places with strong wind.
- Do not face the camera towards a mirror.
- Keep the camera at least 1 meter away from any wireless devices, including WiFi routers and phones in order to avoid wireless interference.
7. FAQs
For more detailed FAQs, please log in to the APP, search in "Me" - "FAQ" - "Help Document" - "Battery Camera".
The device prompts offline?
- Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally.
- Confirm that the current location has good wifi coverage and the network is stable, make sure that the wifi signal is above 75%.
- You can try to use the third-party wifi analysis tool "wifi analyzer" to analyze the current wifi signal coverage and interference status. If the coverage is poor and the interference is large, it is recommended to replace the camera installation position or adjust the router position or use a second-stage router.
- Avoid using wifi extenders.
Update Router or Wi-Fi Password?
Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.
Will Not Connect to WiFi?
- The wifi currently connected to the mobile phone is a 2.4Ghz network; the current location has good wifi coverage and a stable network (wifi signal is greater than 75%).
- Avoid using wifi extender.
- Check whether the wifi password is entered correctly.
It cannot be ruled out that in the rare case of special network incompatibility, the App and the camera cannot be connected correctly. In this case, our camera is not compatible, please contact the after-sales service first ([email protected]).
Fast Power Consumption?
- In the case of poor wifi coverage (such as signal is below 75%), it will increase power consumption.
- The PIR trigger frequency is high, and the power consumption will increase when infrared light/white light is on at night.
- The mobile phone often accesses the camera remotely, which will increase the power consumption.
- For the first use, it's recommended to use the power to 10%, and then charge it to 100%, which is helpful for the health of the lithium battery.
Camera Not Detecting Movement?
- In the case of unstable network, the message may not be pushed in time after the PIR is triggered. In this case, you can first confirm the network status and remove the camera to verify and confirm in an environment with good network coverage.
- Inappropriate installation position will result in PIR not triggering and not detecting. If the position is too high, the object is too far away, or the object is too small, the camera will not trigger; try to adjust the installation position according to the trigger requirements for many times.
SD Card Not Recognized?
- Support capacity is 16-128GB micro SD card.
- Before use, make sure to format the micro SD card as FAT32 or exFAT file system on the computer, then insert it into the camera, and finally perform the format memory card operation on the camera again.
- If the micro SD card is not recognized during use, it is generally a quality problem of the micro SD card, and it is necessary to replace the memory card with more stable reading and writing.
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